Privacy Policy

Effective Date: January 1, 2025

Dominion Guardian Solutions ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, organization, and job title when you contact us or fill out a form.
  • Operational & Security Data: Camera feeds, sensor data, system logs, or incident reports collected through our AI-driven platforms (for authorized clients only).
  • Technical Information: IP address, browser type, device ID, operating system, and usage data automatically collected via cookies or analytics tools.
  • Training & Consultation Data: Participant details, certifications, and performance metrics (for enrolled clients and trainees).
  • Financial Data: Payment and billing details processed securely through third-party payment processors.

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve our security and risk management services;
  • Process client inquiries, consultations, and contract fulfillment;
  • Communicate updates, risk alerts, or technical notices relevant to your account or services;
  • Ensure compliance with legal, regulatory, and contractual obligations;
  • Enhance cybersecurity, prevent fraud, and maintain operational integrity;
  • Develop AI and analytics systems while maintaining data anonymization and ethical standards.

3. Legal Basis for Processing (GDPR Compliance)

We process personal data under the following legal bases:

  • Your consent;
  • Performance of a contract or pre-contractual measures;
  • Compliance with legal obligations (e.g., data retention, national security laws);
  • Legitimate interests in providing and securing our services.

4. Data Retention

We retain data only as long as necessary for operational, legal, or compliance purposes. Security footage, logs, and analytics data may be retained for 30–180 days unless otherwise contractually required. Once expired, data is securely deleted or anonymized.

5. Information Sharing & Disclosure

We do not sell, rent, or trade your information. We may share information only with:

  • Authorized employees, contractors, and operators under strict confidentiality;
  • Technology and analytics partners who process data securely on our behalf;
  • Law enforcement or regulatory bodies when legally required or to protect life, property, or national security;
  • Third-party service providers (payment processors, CRM tools, encrypted communications platforms).

6. Data Security

We employ robust administrative, technical, and physical safeguards, including:

  • Encryption in transit and at rest (AES-256 or stronger);
  • Access control and multi-factor authentication for all internal systems;
  • Regular penetration testing and vulnerability assessments;
  • Compliance with NIST AI Risk Management Framework, SOC 2, and ISO 27001 standards.

7. AI Data & Ethical Use

Our AI-driven systems operate under strict ethical principles:

  • No profiling or facial recognition based on protected traits (race, gender, religion, etc.);
  • All automated decisions are reviewed and authorized by human operators;
  • All data processed for AI training is anonymized and stripped of personal identifiers;
  • Regular audits ensure fairness, accountability, and transparency.

8. Cookies & Tracking Technologies

Our website may use cookies, analytics, and session tools to improve usabi